99baji live's commitment to responsible gambling
Gambling is for entertainment — not a solution to financial problems. 99baji live believes that every player has the right to set their own limits. On this page, learn about our tools, warning signs, and ways to get support.
What responsible gambling is and why it matters
Online casino or sports betting is primarily a form of entertainment. But when control over gambling is lost, it can create serious problems in a person's personal and family life. At 99baji live, we want every player to gamble consciously and safely.
Responsible gambling means deciding in advance how much time and money you will spend, not chasing losses after a losing session, and never treating gambling as a source of income. Reading our Terms and Conditions will show you which policies we follow to protect players.
No one under the age of 21 may open an account or play at 99baji live. An age verification process is in place at the time of account creation, and we reserve the right to request additional identification in any case where there is doubt.
Our Privacy Policy explains in detail how the information collected on our platform is used. Protecting the privacy of your information is part of our responsibility.
Our commitment: 99baji live never actively encourages a player who has requested self-exclusion or limit-setting. Once a limit is set, it remains in effect and will not be changed without a written request from the player.
Tools for setting your own limits
The following tools are available on every 99baji live account. Contact our 24/7 live chat to use them.
Deposit Limit
Set the maximum amount you will deposit per day, per week, or per month. Decreasing the limit takes effect immediately; increasing it requires a 7-day waiting period.
Time Limit
Decide in advance how many hours you will play per day. When the set time is up, the session ends automatically and a notification is sent.
Temporary Break
If you want to take a short break, your account can be temporarily suspended for anywhere between 24 hours and 30 days. During this period, logging in or depositing is not possible.
Self-Exclusion
If you are experiencing long-term problems, your account can be closed for a minimum of 6 months or permanently. Re-registration is not possible while self-exclusion is active.
Activity History
You can view your betting and deposit history at any time. Use this report to get a clear picture of how much you have spent.
Support Channels
Contact our 24/7 live chat to activate any tool or to report an issue. Our team members provide support in both Bengali and English.
Warning signs
If the following signs appear, it means your relationship with gambling may no longer be healthy. These are not signs of weakness — they are the first step toward awareness.
- Repeatedly gambling after a loss in an attempt to recover the money
- Using money set aside for essential expenses or debt repayment to gamble
- Hiding your gambling from family or friends
- Trying to stop gambling but failing repeatedly
- Feeling anxious, irritable, or in a bad mood when unable to gamble
- Seeing gambling as a solution to financial problems
- Spending too much time gambling at the expense of work, studies, or family responsibilities
Healthy gambling habits
Keep these simple rules in mind to keep gambling as entertainment:
- Set a fixed budget and time limit before each session
- When your budget runs out, stop for the day — start fresh the next day
- Avoid gambling when drinking or under stress
- Never treat winnings as "free" money
- Set aside time to spend with family and friends
- Take regular breaks and enjoy time away from screens
- If you feel something is going wrong, seeking help promptly is the right thing to do
Where to find support
If you are having a problem with gambling, you do not have to face it alone. Help is available from the sources below.
99baji live Live Chat
Our 24/7 live chat support team provides assistance in Bengali and English. Open a chat at any time to set limits, request self-exclusion, or close your account.
Email Support
You can also reach us by email outside of live chat. Our support email address is: [email protected] — you may seek help while keeping your identity private.
Family and Close Ones
Talking openly with a family member or trusted friend is often the most effective first step. Their support makes it much easier to seek professional help.
Professional Counsellors
Seeking help from a mental health specialist or addiction counsellor is completely normal. Mental health treatment services are available at various government and private hospitals in Bangladesh.
Support Groups
Addiction support groups bring together people who share the same experience. Learning from each other and receiving emotional support can speed up recovery.
If you think a family member or someone you know is struggling with a gambling problem, stay by their side. If a direct conversation feels difficult, contact us by email — we can advise on how to move forward. For general questions about 99baji live, detailed information is available on our FAQ page.
Protecting minors
Gambling at 99baji live is strictly prohibited for anyone under the age of 21. We verify age at the time of account creation and will request identification in any case where there is doubt.
If there are children or teenagers in your home, use password protection on your device. Do not leave your device unattended while logged in. Various internet service providers in Bangladesh offer parental control features — these should be activated.
If you suspect a minor is using an account, notify us via live chat immediately. That account will be investigated and suspended without delay.
Questions and answers about responsible gambling
Answers to commonly asked questions about responsible gambling are provided below.